Refund policy

Refunds:
To be eligible for a refund, products must be purchased directly from our official website, www.louvierebeauty.com. Refunds are only available for unopened and unused products returned within 14 days from the date of purchase.

We will notify you once we’ve received and inspected your return. Once approved, you’ll be automatically refunded on your original payment method within 3-5 business days.

Please note it can take some time for your bank or credit card company to process and post the refund to your account. If you haven’t received your refund after more than 10 business days, please contact us at info@louvierebeauty.com.

Eligibility for Refunds:
Refunds are only available for unopened and unused products returned within 14 days of the date of purchase.

If you would like to request a refund, please contact our customer support team at info@louvierebeauty.com once receiving your shipment. Provide your order details and a brief explanation of the reason for your return.

Refund Criteria:
We cannot accept returns or provide refunds for products that have been opened or used. All products, accessories, and original packaging must be included with the return and in original condition.

Refund Shipping:
Please note that shipping and handling fees are non-refundable, except in cases where the return is due to an error on our part. Customers are responsible for the shipping fees associated with their approved return.

Contact Information:
After reviewing this Refund Policy, if you have additional questions or want more information about our practices, please contact us using the information below:

Email: info@louvierebeauty.com

We reserve the right to modify or update this Refund Policy without prior notice. Please check our website for the most recent version of our refund policy.

Last Updated: May 2025